temporary pandemic hours & more

URGENT UPDATE REGARDING COVID-19

Hours:

Monday-Saturday 12PM-2PM, Closed Sunday

– online & phone orders only. (Or grab a gift card online 24/7!)

A Note from Anna & Hilary, Owners of Art Coop

In order to help curb the spread of COVID-19 & maintain the safety & wellness of our customers, staff & community, & to comply with the recent statewide order to shelter-in-place, we have made the decision to shift our operations to only accommodate contactless delivery or shipping of orders for your art supply needs. Art Coop will be closed to the public for browsing until further notice.

We are happy to offer email & telephone advice, delivery within Champaign-Urbana & shipping via USPS for customer orders. Effective immediately.

If you think you will need any art materials for the upcoming weeks & months, we ask you to support us now, instead of turning to a large corporation. We hope to be able to support the artistic community at this pivotal moment while also protecting the health of our employees & customers.

What this means:

Art Coop had to lay off our entire staff to comply with the statewide order.

Owner Anna will be in the store from 12pm - 2pm Monday – Saturday to take your orders, package your items, & get them ready for delivery or shipping, as she is considered essential personnel. Please be patient with us as currently Anna is the only person running the entire Art Coop show.

How to Place an Order:

We will take orders by phone, email or contact us on Facebook or Instagram. We are eager to help you! Because we have over 25,000 inventory items, we are not able to put our inventory items online. We will be available to consult you via phone & email if you are unsure of exactly what you need. Please be patient if the line is busy. Call us back.

Order by Phone:

Give us a call and we will help you through your order. If you need advice or don't know exactly what you want, we are happy to talk you through some options & figure out a perfect solution for your needs. Pay with a credit card & we will arrange for local delivery or shipping via USPS.

Order by E-mail:

If you know exactly what you want, just send us an email with the items that you need & be sure to include your name and phone number. When we get the order together, we will call you to get payment with a credit card & we will arrange for local delivery or shipping via USPS.

Order Hotline: (217) 352-4562 <tel:217-352-4562>

Order e-mail: mailto: <mailto:artcoopinc@gmail.com%22%20%5Ct%20%22_self>

How to Pay for an Order:

We will accept a credit card over the phone. If you email in an order, we will gather your items, and call you with your total and collect your credit card information. We are unable to accept cash or checks at this time.

How Your Order Will Arrive:

If you are local & live within the Champaign – Urbana area, we can deliver your supplies to you via a contactless “ding-dong ditch” delivery for a flat fee of $5. We will only be leaving orders on your front porch or stoop, we won’t open any doors to leave your delivery in order to avoid exposure as much as possible.

If you’re a little further away, we can ship your order via USPS at cost.

All Sales are Final:

Please note that we are unable to offer returns or exchanges for any items at this time, including previously purchased materials & any items offered through contactless pick-up or delivery. We appreciate you understanding, this is for the safety of our entire community.

Regarding Custom Orders:

If you recently placed a custom order with us, we will call you as soon as it arrives & arrange a time to deliver or ship your item that works for your schedule.

Refund Policy:

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it. Contact us at or call 217-352-4562 to arrange for returns of online purchases.

Art Coop, Inc. is a small brick and mortar business and we take your privacy seriously. We will not share or sell any customer information ever. We will only use the information collected to contact you about your specific order. The only information we need is collected at checkout and is for the sole purpose of sending you your specific order.

Shipping Policy:

We're working through USPS and most orders will ship within 1-2 business days. You will receive a confirmation e-mail when you order and your order will be shipped out within 1-2 business days via Priority Mail or via USPS (3-5 business days to deliver) in our own boxes for larger shipments. If you do not receive your shipment for any reason please contact us at or call us at 217-352-4562.

Terms and Conditions for Art Coop, Inc.

Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, artcoopshop.com accessible at http://www.artcoopshop.com.

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions. These Terms and Conditions have been generated with the help of the Terms And Conditions Template and the Terms and Conditions Generator.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, Art Coop, Inc. and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following:

publishing any Website material in any other media;
selling, sublicensing and/or otherwise commercializing any Website material;
publicly performing and/or showing any Website material;
using this Website in any way that is or may be damaging to this Website;
using this Website in any way that impacts user access to this Website;
using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Art Coop, Inc. may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

No warranties

This Website is provided "as is," with all faults, and Art Coop, Inc. express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Art Coop, Inc., nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Art Coop, Inc., including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent Art Coop, Inc. from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Art Coop, Inc. is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

The Art Coop, Inc. is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Art Coop, Inc. and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of us, and you submit to the non-exclusive jurisdiction of the state and federal courts located in us for the resolution of any disputes.